I stumbled across this this Yelp review by a visitor from Oregon who was visiting one of the California temples. She hits the nail on the head with the "cold and militant" remark that turns off so many who visit SRF temples. That and the silence that people try to maintain after services so they won't lose the benefits of meditation, by saying hello or asking others how they are doing or with other compassionate human interactions.
As a person with a chronic, life-threatening disability, I require the use of a service dog. We were told to sit outside due to "temple rules". I explained again that she is not a pet, but a service dog who assists me in handling a very serious disability. I was told again we were not allowed inside. After some time and missing the opening meditation, one person explained to the others that there are ADA rules. Of course, I really couldn't enjoy the service, which I was unimpressed by anyway. Overall, the staff were fairly cold and militant. I've never felt so unwelcome in a "spiritual" institution. When I spoke with the Monastic after service, he suggested coming back on Sunday but to sit outside. They just don't get it! Segregation based on disability is NOT a spiritual teaching. It's good for them that I don't have the energy for a lawsuit, but they will be reported.